Hope you enjoy shopping here.Dear Sir, Hope all well at your end. The voltage of our products will be adjusted according to your country as shown in the figure below. Shipping time will be affected by the shipping method you choose. We provide a range of shipping methods depending on the product category and the country/region. For holidays, processing time may takes longer than it usually is. A confirmation email will be sent informing the updated estimated delivery time.Ĭ. If that happens, Processing Time is calculated from the time when the order detail(s) is eventually confirmed. You may change your mind after placing the order, including but not limited to: switch to another color, size, style or a different product, changes in address. Processing Time is calculated from the time you paid and the order is verified (verification Email will be sent after payment).ī. The time you wait before receiving the package is made up of Processing Time and Shipping Time.Ī. If you are going to exchange/return the product, please make sure that they are in the original condition, unused, undamaged and in original package. We encourage you to go on a thorough check-up when you receive the package and make sure whether the items are the ones you have specified. As for the forcible cancellation of the order, you need to pay a shipping fee of this order. If your order has already been shipped, your orders cannot be cancelled. We support cancelling orders without reason within 2 days since you placed the order. We have a QA team to check your order products before they are packed and sent, but sometimes a return or an exchange is necessary. SIMIG sticks to the tenet of "quality first, customer foremost".
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